![]() The following six charts examine the following: This represents a tectonic shift in where, when, and how Americans want to work and are working. The flexible working world was born of a frenzied reaction to a sudden crisis but has remained as a desirable job feature for millions. This dynamic is widespread across demographics, occupations, and geographies. The following represents the perspectives of McKinsey’s Real Estate and People & Organizational Performance Practices.Īnother of the survey’s revelations: when people have the chance to work flexibly, 87 percent of them take it. This article is a collaborative effort by André Dua, Kweilin Ellingrud, Phil Kirschner, Adrian Kwok, Ryan Luby, Rob Palter, and Sarah Pemberton as part of ongoing McKinsey research to understand the perceptions of and barriers to economic opportunity in America. What makes these numbers particularly notable is that respondents work in all kinds of jobs, in every part of the country and sector of the economy, including traditionally labeled “blue collar” jobs that might be expected to demand on-site labor as well as “white collar” professions. Thirty-five percent of respondents report having the option to work from home five days a week. We prefer the term flexible, which acknowledges that home is only one of the places where work can be accomplished and because it encompasses a variety of arrangements, whereas hybrid implies an even split between office and remote work. 1 Many of the survey questions asked respondents about their ability or desire to “work from home.” “Work from home” is sometimes called “remote work,” while arrangements that allow for both remote and in-office work are often interchangeably labeled “hybrid” or “flexible” arrangements. That’s the number of Americans who reported having the opportunity to work from home at least one day a week. The most striking figure to emerge from this research is 58 percent. ![]() McKinsey worked alongside the market-research firm Ipsos to query 25,000 Americans in spring 2022 (see sidebar, “About the survey”). The third edition of McKinsey’s American Opportunity Survey provides us with data on how flexible work fits into the lives of a representative cross section of workers in the United States. ![]() ![]() People with lower incomes, less education, people living in rural areas, or people aged 65 and older are underrepresented among internet users and those with high-speed internet access. it is possible that biases were introduced because of undercoverage or nonresponse. Given the limitations of online surveys, 1 “Internet surveys,” Pew Research Center. To better reflect the population of the United States as a whole, post hoc weights were made to the population characteristics on gender, age, race/ethnicity, education, region, and metropolitan status. A sample of 25,062 adults aged 18 and older from the continental United States, Alaska, and Hawaii was interviewed online in English and Spanish. This article is based on a 25-minute, online-only Ipsos poll conducted on behalf of McKinsey between March 15 and April 18, 2022. ![]()
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